Your Natural Gas Bill

Your natural gas bills can be affected by several other factors, including:

Seasonal Changes — Heating makes up about half of your energy consumption. The colder it gets the more natural gas you use to heat your home and keep your business running.

Outdated, Inefficient Appliances — Older, less-efficient equipment and appliances (furnace/boiler, water heater, washer, dryer) work harder and use more energy to produce the same heat as newer, efficient equipment.

Living Habit Changes — Whether you have a child home from college or are hosting guests, keeping them comfortable during their stay may mean increased heating, cooking, laundry and shower use.

Home Drafts — Poor insulation and seal up allows heated air to escape from your home through your attic, vents, gaps around outlets and fixtures, etc., and causes your natural gas equipment to work harder.

Thermostat Use —An outdated thermostat or inefficient settings can cause your heating system to run longer and more frequently, wasting energy and increasing your natural gas bills.

Understanding how you use natural gas is a major factor to helping you save energy and money. By paying attention to such things as lifestyle, habits, behavior and your home’s efficiency, you can make more informed decisions to help lower your natural gas bills.

If you’re struggling to pay your energy bills, help is available. Explore energy assistance and NJNG’s payment plans to help make managing your energy bills easier.

There are energy assistance programs available for varying household income levels. For example, a family of four with a household income of $153,514 may qualify. Plus, you may be eligible for more than one program. In addition, NJNG’s Gift of Warmth provides eligible customers with an annual grant of up to $500* to help households facing unexpected financial hardship continue or reconnect your natural gas service.

Learn more and find out if you qualify at njng.com/assistance or connect with us at 800-221-0051.

*Terms and conditions apply. Click here to learn more, for eligibility requirements and to apply.

Take the first step toward a more energy-efficient home and lower energy bills with a no-cost whole home energy assessment* from NJNG’s SAVEGREEN® energy-efficiency program. A certified NJNG auditor will assess your home to find out where heated or cooled air is escaping and provide recommendations to help make your home more energy efficient.

To learn more and schedule your home energy analysis, visit savegreen.com or call our energy-efficiency team at 877-455-NJNG (6564).


*Terms and conditions apply. Only available to NJNG residential customers through June 30, 2027. This offer does not apply to new construction.

SAVEGREEN® by New Jersey Natural Gas offers budget-friendly solutions to help make home energy improvements like insulation, seal up, and HVAC and/or water heating equipment upgrades more affordable. Rebates and NJNG’s 0%* APR On-Bill Repayment Program* are available to help you move ahead with projects that meet your needs and budget.

Visit savegreen.com for rebates and financing terms and conditions.

*Terms and conditions apply. All offers are subject to available funding. Maximum OBRP 0% APR financing for eligible NJNG residential customers is $25,000. All loans are net of NJNG rebates. NJNG reserves the right, with approval of the State of New Jersey Board of Public Utilities, to terminate, modify, suspend, or extend this rebate program. NJNG rebates and incentives do not apply to new construction. Offer applies to qualifying equipment purchased and installed by June 30, 2027. Rebate applications must be postmarked within 120 days of equipment purchase date. Customer must submit a paid receipt and proof of permit with NJNG application.

For residential customers, your bill includes the Delivery Charge and Basic Gas Supply Service (BGS). The price per therm — the measure of the natural gas you use — and Delivery Charge, which includes the base rate, can be found in the Bill Calculation box on your NJNG bill. You can also check out this video on How to Read Your Bill.

Your monthly service billing period is typically 26 to 34 days¬. Here’s what you pay for:

Basic Gas Supply (BGS) — This is the price of natural gas and is updated annually based on supply, demand and weather conditions. NJNG charges you the same price we pay without any markup.

Delivery (DEL) — This includes the base rate to recover our infrastructure investments to ensure safe and reliable operations.

Monthly customer charge — A fixed charge that offsets the cost of billing, meter reading, equipment and service line maintenance.

We calculate your monthly bill by multiplying the BGS and DEL rates by the total therms you used during the service period, then add the customer charge. If you get your natural gas from a third-party supplier, confirm the rate you are billed. You can compare it to NJNG’s rate here.